Privacy & Policy
Effective Date: 2nd April, 2025.
This Privacy Policy outlines how Taxpert4U, a product registered under Karsuvidha Technology Solutions Pvt. Ltd., collects, uses, stores, and protects your personal information when you use our services, website, and customer portal.
By accessing or using Taxpert4U, you agree to the practices described in this policy.
Information We Collect
We collect the following types of personal data:
Contact Details: Name, email address, phone number, address
Identification Info: PAN, GSTIN, and other government-issued identifiers (if provided for service-related purposes)
Communication Records: SMS, email, WhatsApp messages, and in-portal messages
Financial Details: Payment information used during transactions (processed via secure third-party gateways)
User Activity: Service usage logs, support requests, feedback submissions
Device & Technical Info: IP address, browser type, operating system, and access timestamps
How We Use Your Information We use the information collected for
- Creating and managing your account
- Providing requested tax compliance and resolution services
- Sending notifications and updates through:
- SMS
- In-app alerts
- Managing payments and invoices
- Enhancing security and preventing fraud
- Improving service delivery, experience, and system performance
Communication and Notifications By registering or submitting your details, you explicitly consent to receive service-related communication via
Transactional SMS and WhatsApp alerts (DLT compliant)
Emails related to your account, service requests, and updates
System-generated messages regarding case status and deadlines
You may manage notification preferences within your user profile settings.
Data Sharing & Third Parties We do not sell or rent your personal data. We may share it with
Third-party service providers (e.g., payment gateways, communication platforms) strictly for service fulfillment
Regulatory authorities, when legally required
All such partners are bound by strict confidentiality and data security agreements.
Data Retention We retain your data as long as necessary to
Fulfill the service for which it was collected
Comply with applicable legal and audit obligations
Data Security We implement industry-standard measures such as
SSL encryption for data transfer
Two-Factor Authentication (2FA)
Secure storage with restricted access
Regular security audits
User Rights You have the right to
Access your personal data
Request correction or deletion
Withdraw consent (where applicable)
Raise concerns about data usage by writing to us
Contact:
Email: support@taxpert4u.in
Address: New Raja Building, 1st Floor,, Above Kamat Hotel, NR Road,, Bangalore, Bangalore, Karnataka, India, 560002
Children’s Privacy
Our services are not intended for users under the age of 18. We do not knowingly collect information from minors.
Changes to this Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date.
Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of competent courts in the state of Karnataka, India.